News

This week let’s talk about Cascade Objectives methodology, in our approach a 4 steps program to link strategic directions with processes and to build a business process management system.

1. LINK: define and illustrate the business in terms of the process and link to strategic directions;
2. BUILD: build the measurement systems that indicate the relationship between business processes, business results, and strategic objectives;
3. OWN: develop individual and organizational accountability and ownership for process performance;
4. IMPACT: engage the organization’s members in identifying and pursuing improvements that have a bottom-line impact.

Advantages:
– Link strategic goals and processes;
– Process view and ownership;
– Link with improvement actions.

Delts:
– Goals on process basis rather than personal;
– Qualitative goals missed.